Waitlist Management Reimagined.
Stop losing customers to long lines. WaitGate helps restaurants, retail stores, salons, clinics, and businesses of all types manage queues and appointments in one beautiful, easy-to-use platform.
Available on iOS & Android In-app purchases
Trusted by innovative businesses
Everything you need to run smoothly
WaitGate gives you the tools to manage your floor and waitlist without the chaos.
Beautiful Mobile Apps
Native iOS and Android apps with stunning animations and intuitive design. Manage your queues from anywhere with offline support.
2-Way SMS
Send automated SMS notifications and receive customer replies. Keep customers informed throughout their wait and respond to their messages directly from the platform.
QR Code Check-in
Let customers join the waitlist by scanning a QR code. Contactless, fast, and reduces front desk workload.
Multi-Location Support
Manage multiple locations from one account. Give each location unique store codes for easy staff access. Perfect for chains, franchises, and multi-site businesses.
Offline Mode
Keep working even without internet. All changes sync automatically when connection is restored.
Analytics & Insights
Track wait times, peak hours, and customer flow. Make data-driven decisions to optimize operations.
Customizable Templates
Personalize SMS and email templates to match your brand voice. Support for multiple languages.
Customer Management
Track customer history, visit counts, and preferences. Search and manage your customer database with ease.
Queue Management
Create and manage multiple queues per location. Configure settings, enable/disable queues, and customize reservation options.
Real-Time Updates
See waitlist changes instantly across all devices. No refresh needed - updates appear automatically for your entire team.
Customer Self-Service
Customers can join waitlists, view their status, and cancel entries directly from your website - no app required.
Data Export
Export waitlist entries, reservations, and customer data to CSV or Excel. Perfect for reporting and analysis.
Wait Time Estimation
Automatically calculate and display estimated wait times based on historical data and current queue status.
Data-driven decisions
Understand your peak hours, average wait times, and customer retention. WaitGate provides actionable insights to help you optimize staffing and turnover.
- Real-time occupancy tracking
- Historical wait time analysis
- Staff performance metrics
Loved by businesses worldwide
See what our customers are saying about WaitGate
"WaitGate transformed how we manage our waitlist. The mobile app is intuitive, and our customers love the SMS notifications. Our wait times have decreased by 30%!"
Sarah Martinez
Owner, Bistro One
"The analytics dashboard gives us insights we never had before. We can now optimize our staffing based on real data, not guesswork. Game changer!"
James Chen
Manager, Urban Eats
"Multi-location support is perfect for our chain. We can manage all five locations from one dashboard. The QR code check-in has reduced our front desk workload significantly."
Amanda Rodriguez
Operations Director, Fusion Kitchen
Ready to upgrade your guest experience?
Join hundreds of businesses using WaitGate to serve millions of happy customers.
Download the app to get started • In-app purchases available